iHypeMe Back home

Support

We are here to help with iHypeMe.

Use this page for questions about your account, subscription, guided sessions, app access, privacy requests, technical issues, or anything else related to iHypeMe.

iHypeMe is a personal reflection and guided audio app. It is not therapy, medical care, mental health treatment, crisis support, or a therapeutic service.

Response time

We aim to respond to support requests within 2 business days.

Contact form

Send a support request.

Include the email connected to your iHypeMe account if your message is about login, subscription, or session access.

Subscriptions

App Store purchases, renewals, cancellations, and refunds are handled through your Apple account settings and Apple Support.

Technical details

If you are reporting a bug, include your device model, iOS version, app version, and the steps that led to the issue.

Urgent help

If you are in immediate danger or need urgent mental health support, contact local emergency services or a qualified crisis service in your region.